Payment
We reserve the rights for print errors, change in prices, missing and delayed deliveries and sold out items. You can pay with the following methods: Visa, Mastercard, Maestro, Visa-Electron, JCB and iDEAL. Prices do not include payment or delivery charges.
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Security
You can safely use your credit card on our web shop. All payments are handled by Shopify.com for top level security.
Taxes
All prices on summersand.eu are including the applicable VAT tax rate for your country. Please note that customers outside the EU, USA, Australia or Norway may be subject to import duties and taxes, which are charged once the product reach your country of destination. All such charges are your responsibility. Summersand has no control over additional charges in relation to customs clearance. If you refuse the package for this reason, customs authorities may charge Summersand an administration fee, and this fee will be deducted from the requested refund amount. You may check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order. However, we do not guarantee the prices are 100% correct, they are just estimates.
Returns & Exchanges
Please see Shipping & Returns
Complaints & Faulty Delivered Goods
Products purchased via our webshop are covered by a 2-year warranty.
If you have received a faulty item, we will offer a replacement of the item or offer you refund of your purchase.
If you make a claim of your purchase within the 2-year warranty period and we accept the claim, we will offer you a replacement with free shipping.
We will refund your shipping costs for returning the faulty item.
If you have received the wrong product or size, we will pay for the return of the product and send you the correct product.
If the item is out of stock, we will refund the price of the item.
